FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Factory or Trade Company? Do you have the minimum order quantity?

Valves factory since 2009 in Tianjin China; Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to retails but with smaller quantities, we recommend you to browse our website for more details.

Can you OEM or ODM?

Yes, we have a great research & development team. The products can be made according to your request.

Can you provide the relevant documentation?

Yes, we can provide you with the documentation you need, including ISO; Test Report; Certificate of Material Analysis; Certificate of Origin; and other export documents which required.

What is the average lead time?

For samples, the delivery time is about 2-5 days.

For mass production, the lead time is about 15-30 days after receiving the deposit payment.

The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products.

If our lead times do not work with your deadline, please go over your requirements with your sale.

In all cases we will try to accommodate our production plan to your needs. In most cases we are able to do so.

What is your payment terms?

TT, or paid online, 30% deposit in advance, 70% balance before shipment.

What is the product warranty?

We guarantee the best materials and workmanship. No matter in warranty or not, it is the culture of our factory to resolve all issues the customers may occur.

How about the shipping fees?

The shipping cost depends on the shipment way you choose from our factory to your destination country.

Express forwarder or By air is normally the quickest but also most expensive way.

By sea, freight cost is the cheapest and also the best solution for big amounts.

You will know the logistics freight cost after we know the details of amount, weight and shipment way.

Please contact us for further information.

Where is the shipping port?

We ship the goods via Tianjin port, or Shanghai port, Ningbo port, China port, up to clients.

Why choose us?

(1). Genuine produces with excellent quality and competitive price.

(2). Cooperating with the customers all over the world more than 60 countries and regions, and knowing the markets very well.

(3).Tianjin Da Yu is a professional valves manufacturer focus on valves-manufacturing & valves-exporting for 10 years. Everyone can be rest assured working with us.

(4).After-Services will be highly-satisfied. Any problems and feedbacks will be answered in a short of time.

(5).Each valve is pressure-testing two times and guarantee zero leakage before leave factory!

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